Service work will be undertaken between 8am & 5pm Monday to Friday and carried out as a planned scheduled route, if an engineer attends site and is denied access you will still be charged. Congestion & parking charges are to be paid by the customer, replacement filters for non rental customers are charged at £36.99. Please note we can not offer these rates to Scotland, Wales, Offshore Islands, Central London and post codes TA EX TQ PL & TR. All prices are subject to VAT.